Shipping

Freight/delivery

For easy tracking and safety, we use a nationwide courier company for our deliveries.

They are unable to deliver to PO Boxes so please ensure you can provide a physical address.

Goods are shipped directly from our warehouse in Melbourne within 24 hours of your payment clearing.

Estimated delivery time

METRO destinations – 2-3 days REGIONAL destinations – 5-10 days.

Deliveries are executed Mon-Fri during business hours.

Large bulky items

Limitation of delivery by freight company is to the door, at the drivers discretion they may assist you in hand unloading your consignment but are not required to.

If you do not have the resources to unload the delivery please let us know in advance so we can find an alternate freight company (extra charges may apply).

Metro delivery destinations

Receivers postcode is serviced by our carrier’s Sydney, Adelaide, Brisbane, Perth, Hobart, Launceston, Canberra depots and falls within their metro network of service.

Regional delivery destinations

Any suburbs that require on-forwarding, use of third party transporting or is serviced by a satellite depot are considered regional areas.

If you are unsure please request clarification from us prior to ordering.

Weekend deliveries

Weekend deliveries are only available for local Melbourne customers and requires pre booking (weekend surcharge applies).